We set up VoIP phone service in Abbotsford for offices, shops and clinics that want a business phone system without the old phone closet. We move your current number over, set up desk phones and mobile apps, and build your call menu, so customers reach the right person on the first ring.
A cloud phone system runs over your internet connection in place of copper phone lines. Calls ring on desk phones, laptops and mobile apps at the same time. Voicemail lands in your email, and you can change who answers which line from a web page.
Signing up with a VoIP provider is the easy part. The hard part is everything around it: porting your number without missing calls, making sure your office network gives voice traffic priority, and setting up the call flow so "press 2 for service" actually reaches service. That’s the part we do.
Open any service to see what’s included.
We set up the phone system account, users, extensions and phone numbers, then install and register desk phones, conference phones and headsets. Every phone is tested for inbound, outbound and transfer calls before we leave.
Keep the number your customers already know. We file the port request with your current carrier, schedule the cutover and forward calls during the switch so nothing is missed.
Moving off Telus or Shaw business lines? We check your contracts, plan the timing and handle the switch, including fax lines, alarm lines and card terminals that may still use a phone line.
Auto-attendant greetings, business hours and holiday routing, ring groups and call queues, built so callers reach a person or the right voicemail without bouncing around.
One phone system across several offices or stores, with four-digit dialling between locations and shared call queues. That's a hosted PBX without the hardware in your back room.
Choppy calls are almost always a network problem. We set up quality of service on your router or firewall so voice traffic goes first, and our managed IT team can fix the Wi-Fi and cabling underneath.
The phone system itself is a monthly subscription per user, billed by the provider. Our setup is a fixed project price or hourly, depending on the number of users, phones and locations. We quote it before we start. Desk phones can be bought or rented, and we'll show you both options.
Tell us how many people need a phone and who you're with now. We'll quote the switch.